Suprata for garage door companies

Sound familiar?

What a normal week looks like without the right system

We hear these from garage door companies all the time. Here is what Suprata does about each one.

When a spring snaps the customer needs us today. If the call goes to voicemail, we lose it.

Missed calls get an instant text back, and the shared inbox shows every caller waiting for an answer.

The tech is standing in the garage and the customer wants to know about a new door. We end up driving back to quote it.

The tech builds a proposal on the spot with the repair, a new opener and a new door as options, and the customer signs with a deposit.

We run out of the most common spring sizes and the tech has to make a second trip.

Springs, cables, rollers and openers are tracked per truck with minimum stock levels.

Customers only call when it breaks. We would rather sell them a yearly tune-up.

A service agreement sets a yearly tune-up visit, bills the plan and comes up for renewal.

What runs your day

The parts of Suprata that fit garage door companies

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Talk

Missed-call text-back and every phone ringing at once for same-day calls.

See Talk Suprata Suite module

Suprata Estimate

Repair, opener and new-door options on one proposal, with a deposit for special-order doors.

See Estimate Suprata Suite module

Suprata Inventory

Springs, cables, rollers and openers tracked per truck and reordered with purchase orders.

See Inventory Suprata Suite module

Suprata Schedule

Same-day calls dropped onto the dispatch board next to scheduled installs.

See Schedule Suprata Suite module

Suprata Subscribe

Yearly tune-up plans that create the visits and renew.

See Subscribe Suprata Suite module

Suprata Review

Every customer gets asked for a review, and problems reach the owner first.

See Review

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

7:30 am
Board

Dispatch sees three spring calls from last night's texts and a new door install at ten.
8:15 am
On the way

Each customer gets a text when their tech is rolling.
9:40 am
Spring swap

The tech replaces a pair of torsion springs, and the springs come off the truck's stock.
11:00 am
Bigger sale

On a 25-year-old door, the tech sends repair, new opener and new door as options. The customer picks the new door and pays the deposit.
2:30 pm
Door ordered

A purchase order goes to the door supplier, and the job waits in Awaiting Parts.
5:00 pm
Tune-up plans

Customers from today's repairs get a yearly tune-up agreement offer by email.