The power of custom software

Software shaped to your rules, without starting from scratch

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. Customers, billing, payments, permissions, reports and the API already work. We shape the rest around your business logic, intelligence and workflows.

Talk to us Book a demo

Configuration firstCustom where it countsOne platform underneath

An executive dashboard for a public works department with work order, compliance and cost summaries

Why it is different

Custom software usually means starting from nothing

A traditional custom system rebuilds the basics before it gets to what makes you different. Suprata starts where those projects hope to end up.

The usual way

Build everything, then wait

Customers, users, billing and reports are built from scratch
Months or years before anyone uses it
Every change needs a developer
Security, permissions and audit trails are extra work

The Suprata way

Start working, then shape it

Start from a platform that already runs hundreds of organizations
Use Suprata Suite tonight while the custom work happens
Most rules are settings, not code
Permissions, audit trails, payments and the API come with it

How Suprata is customized

Four layers, one record

Each layer builds on the one below it. Most organizations need only the first two. The platform underneath never changes, so everything stays connected.

ConfigurationJob types, forms, fields, statuses, automations, roles, dashboards and branding. No code.

Custom modulesYour business logic

PortalsFor the people you serve

IntegrationsTo your other systems

Branded appsAndroid and iPhone

The Suprata platformOne record of every customer, job and dollar · roles and permissions · billing and payments · dashboards and reports · AI · API and webhooks

Layer one

Configuration comes first

Before anything is built, the platform bends a long way with settings you or our team can change. Each of these is documented step by step.

Job types

The switchboard that decides which forms attach, which workflow runs and how work is reported.

Setting Up Job Types

Forms and fields

Tailor industry forms with the form builder, and label records with tags, categories, statuses and custom fields.

Industry Forms — What Attaches When Tags vs. Categories vs. Statuses vs. Custom Fields

Automations

Triggers, conditions and actions that carry out your rules every time, without code.

Triggers and Actions — the Vocabulary

Roles and permissions

Copy a seed role and grant exactly what each job needs, down to separate gates for money out.

When to create a custom role (and when not)

Dashboards and menus

Pick each role’s home screen, build your own dashboards, and hide the parts of the menu you never use.

Choosing dashboards for each role Customizing the main menu

Business units

Split one company into locations or departments, each with its own letterhead, tax location, registers and stock.

Business units

Layers two to four

Then we build what is truly yours

When your work needs something no setting covers, our team builds it on the same platform. It shares the same record, permissions, billing and reports from day one.

Custom modules

New screens, records and business logic for the part of your work no package covers: eligibility rules, contract math, multi-step reviews.

Custom portals

Public sites and self-service portals shaped for the people you serve: residents, members, partners, contractors or volunteers.

Integrations

Connections to the systems you already run, built on the documented API, webhooks and event feed.

Branded apps

An Android and iPhone app with your name, icon and colors, on the same platform and the same record.

Built this way

Complex logic, intelligence and workflow, already running

Our 25 ready-made solutions were built exactly this way, on the Suprata platform. Each one is a starting point that can be shaped for you.

Rules that change on a date: Eligibility rules versioned by effective date, so each application is judged by the rules in force when it arrived. — **Rules that change on a date** Eligibility rules versioned by effective date, so each application is judged by the rules in force when it arrived. See the solution

Invoices calculated from contract rules: Monthly contractor invoices built from service data and the contract terms in effect, then routed for approval. — **Invoices calculated from contract rules** Monthly contractor invoices built from service data and the contract terms in effect, then routed for approval. See the solution

Approval routing with escalations: Each step has its own approver, conditions, reminders and escalation timers, set without programming. — **Approval routing with escalations** Each step has its own approver, conditions, reminders and escalation timers, set without programming. See the solution

Requirements that check themselves: Required, recurring and recommended training by position, flagged before anything lapses. — **Requirements that check themselves** Required, recurring and recommended training by position, flagged before anything lapses. See the solution

Conflicts and buffers enforced: Shelters, fields and rooms on one calendar and map, with turnover buffers and blackouts applied. — **Conflicts and buffers enforced** Shelters, fields and rooms on one calendar and map, with turnover buffers and blackouts applied. See the solution

Every dollar accounted for: Budgets, matching funds and reimbursements tracked by grant and project, with reports due. — **Every dollar accounted for** Budgets, matching funds and reimbursements tracked by grant and project, with reports due. See the solution

The right person for each request: Requests matched to qualified people by language and credential, with expiring credentials flagged. — **The right person for each request** Requests matched to qualified people by language and credential, with expiring credentials flagged. See the solution

Public input on a map: Residents drop comments on a map of a project, and staff analyze them alongside surveys and meetings. — **Public input on a map** Residents drop comments on a map of a project, and staff analyze them alongside surveys and meetings. See the solution

Intelligence that looks ahead: Work orders, inspections and preventive maintenance in one view, with flags drawn from history and trends. — **Intelligence that looks ahead** Work orders, inspections and preventive maintenance in one view, with flags drawn from history and trends. See the solution

See all 25 solutions

How we work

Four simple steps

You see working software early, and you are running on Suprata the whole time.

Listen and map

We walk through how your work really flows: the rules, the exceptions, the approvals and the reports your board or owner asks for.

Configure first

We start you on Suprata Suite and set up job types, forms, fields, roles, automations and dashboards. Much of what organizations ask for is handled here.

Build what is unique

Only what the platform does not already do gets built, as modules, portals, integrations or a branded app on the same platform.

Launch and grow

We bring your data over, train each role and stay with you. Add to it whenever your work changes.

Weeks, not years, is typical. Because most of the system already exists, custom work is usually delivered in weeks rather than the years a ground-up build takes. Every project is different, and we plan the timeline for yours with you before work starts. Ask about pricing.

More of the platform

Keep exploring the platform

Workflow Work queues, approvals, automations, forms, rules and reminders.

Intelligence Role dashboards, custom reports, goals and an AI report builder.

Integrations A REST API, webhooks, an event feed and accounting sync.

Ready when you are

Tell us about the workflow nobody else could handle.

Start on Suprata Suite tonight, or book a call with our team. We will show you what the platform does today and what we would build for you.

Start tonight Book a demo

Or call 888-494-4335 hello@suprata.com