Suprata Inspections

Overview

What Suprata Inspections does

Suprata Inspections is an online portal for any authority or organization that relies on outside contractors to inspect and test safety systems in buildings it oversees. Contractors register their company and licensed technicians, find a building, and file a report on a form built for that system type: a checklist, the readings, any problems found with photos, and a signature. A per-report filing fee can be paid by the contractor at filing, so the program can run at no cost to the agency or the building owner.

Staff get one live picture of every building and system: what is current, coming due, overdue, impaired or waiting on a repair. Reports are accepted or sent back in one click, problems are tracked to closure with correction deadlines, and owners receive notices by email or mailed letter without anyone typing them. Owners get their own portal to see their buildings, read notices and find an approved contractor. Everything is logged, exportable, and can be synced to the agency's existing records system.

Who it’s for

Built for organizations like yours

Inspections fits a wide range of organizations. Hundreds of organizations already run their work on the Suprata platform.

City and county fire departments and fire marshal offices
Building and code enforcement departments
State fire marshals and state licensing programs
Water utilities running backflow testing programs
Elevator, boiler and pressure-vessel inspection programs
Health departments overseeing kitchen hood and grease systems
School districts and universities with many buildings
Hospitals, clinics and health systems
Property management companies and real estate owners
Housing authorities
Insurance carriers and risk pools tracking insured properties
Airports, ports and transit agencies
Military bases and government facility managers
Fire protection and life safety contracting companies (as their customer-facing report portal)
Private campuses, office parks and retail centers

Features

Everything Inspections can do

55 capabilities in 6 areas. Every one of them can be shaped to your rules.

Contractor portal

Self-service company registration with service types, insurance certificate and first technician
Technician roster with license or certification type, number and expiration date
Warning 30 days before a technician license expires; expired technicians cannot sign a report
Search any building by address, building name or system number, filter by system type
Building page showing every system, its last report, due date and status
Report form tailored to the system type: checklist with Pass, Fail or Not applicable for each item
Readings fields per system type (pressures, battery voltage, trip times, flow, signal coverage)
Up to five problems per report, each with severity, checklist item, description and photo
Library of common problems for each system type that fills in the problem with one tap
Photo upload straight from a phone camera
Overall result: pass, pass with problems, fail, or out of service
On-screen signature pad and a signed statement that the work was done as reported
Per-report filing fee paid online by card before the report is submitted
Filing fee receipts list
Dashboard of systems they service that are due in 30 days or overdue
Reports sent back for correction can be fixed and resubmitted without a new fee
List of open problems from their reports, with a 'Report corrected' step including date, work done and photo

Staff (inspection office) workspace

Dashboard with compliance rate, overdue reports, out-of-service systems, open problems and reports this month
Alert box listing every active out-of-service system
Reports-per-month chart and compliance by district
'Needs attention' task list: reports to review, past-due problems, overdue systems, registrations and licenses to check, records to match
Incoming report queue with tabs for waiting, returned and accepted
Accept a report, return it with a note, or accept all passing reports at once
Full report view with checklist, readings, problems, photos, signature, technician licenses and fee receipt
Print or save any report as PDF
Due and overdue list of systems
Problem tracking with filters by severity, status (open, past due, corrected, closed) and district
Problem detail with timeline, call and note log, resend notice to owner, and verify-and-close
Three severity levels (out of service, critical, non-critical) with their own correction windows
Building and system inventory with filters and CSV export
District map of all buildings colored by worst system status
Contractor management: approve registrations, verify technician licenses, see expiring licenses
Reports and exports: compliance by district, by system type and by building use, problems found and closed per month
CSV downloads for buildings, systems, reports, problems, notices, contractors, revenue share and audit log
Revenue share screen counting submissions credited to the agency each month, with monthly statements
Audit log of every sign-in, view, change, export and notice

Owner notices and owner portal

Automatic notices when a report lists problems, when a system is coming due, and when a report is overdue
Separate out-of-service notice telling the owner to start a fire watch or similar safeguard
Each notice shown both as a mailed letter and as an email, as the owner receives it
Owner chooses email or mailed letter
Staff can send a notice by hand from a building or a problem
Owner portal: each building with its systems, due dates and status badges
Owners read and acknowledge notices
Owners see open problems to correct and the full report history
Find an approved contractor by system type

Rules and setup

18 built-in system types (fire alarm, sprinklers, standpipes, fire pumps, kitchen hood suppression, hood cleaning, clean agent, extinguishers, emergency lights, backflow, responder radio, fire doors, smoke control, private hydrants, water tanks, special hazard, fire escapes)
Each type has its own national standard reference, interval, checklist, readings and problem library
Adjustable correction windows and notice rules (days before due, repeat overdue every N days)
Switches for automatic notices and for requiring staff review
Staff accounts with administrator, inspector and clerk roles

Records system connection

Field mapping from buildings, systems, reports, problems and notices to the agency's records system
Address matching review with suggested matches and a confidence score

Help and guides

Step-by-step how-to guides for contractors, staff and owners
Public page listing every system type tracked, its standard and interval
One-click role switch and 'Start over' with fresh sample data

Screens

See Inspections at work

Real screens from the working copy, filled with made-up sample data. Click any screen to enlarge it.

How it fits

One platform underneath

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. Inspections is built on it, so it shares the same engine, records and controls.

Workflow & automation

Approvals, work queues, reminders and rules move every Inspections request forward without anyone chasing it.

Business intelligence

Live dashboards for every role and custom reports built from your Inspections data, with an AI report builder.

Customer portal

The people you serve sign in to apply, book, pay, upload documents and check status, day or night.

Payments & billing

When Inspections takes money, card and bank payments, invoices and refunds land in one ledger.

Integrations & API

A documented API, webhooks and exports connect Inspections to the systems you already run.

Live

Click around a working copy

The working copy of Inspections is filled with realistic, made-up data. There is no sign-up and no password. Pick a role and explore. Your changes stay in your own copy.

Open Inspections (opens in a new tab) Or book a guided demo