Reserve & Rent

Suprata Parking

One system for parking permits, waiting lists, monthly billing, payments and the cameras and gates that let parkers in.

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Working copy, no sign-up 73 capabilities Ask about pricing

Overview

What Suprata Parking does

Suprata Parking runs a parking operation from one account per customer: the permit, the vehicles, the invoice and the payment all live together. Parkers apply, upload documents, sign the user agreement, pay, add guests, load prepaid parking cards and join waiting lists from a phone. Staff review applications, issue permits with new or existing numbers, run billing on a set day each month, take payments at the counter, approve contract invoices and chase past-due balances.

Access follows payment. When a permit is issued, changed or turned off for nonpayment, Suprata sends the change to license plate cameras and gate systems right away, and turns access back on within seconds of payment. Finance gets aging, receivables, daily collections, a general ledger by facility, a month-end close checklist, a report builder for any data in any format, full data export and an open API. It fits a city garage system, a campus, a hospital, a marina, an airport lot, or a private lot operator.

Who it’s for

Built for organizations like yours

Parking fits a wide range of organizations. Hundreds of organizations already run their work on the Suprata platform.

Cities, towns and villages with public garages, lots or residential permit zones
Parking authorities and downtown districts
Counties and regional transit agencies with commuter lots
Colleges, universities and school districts (student, staff and visitor parking)
Hospitals, health systems and clinics (staff, patient and visitor parking)
Airports, ports, ferry terminals and marinas
Private parking operators and garage owners
Property managers, office parks, apartment and condo communities
Hotels, event venues, stadiums and theaters
Employers with staff parking programs
Courts and government campuses
Housing authorities
Parks, recreation and reservation businesses with paid parking
Utilities and large private campuses with gated lots
Nonprofits and churches that manage shared parking

Features

Everything Parking can do

73 capabilities in 10 areas. Every one of them can be shaped to your rules.

Parker portal (phone-first)

Self sign-up with account type (home, work, student), address, phones, email and first vehicle plate
Accept the current user agreement, with forced re-acceptance when a new version is published
Apply for a permit and upload proof documents (residence, vehicle registration, enrollment, employer letter, disability placard)
Digital permit with a signed QR code that enforcement can scan
Pay invoices in full or in part by saved card or bank account
Wallet of saved cards and bank accounts, with autopay on or off
Card entry through a hosted payment field so card numbers never touch the parking system
Create visitor permits for guests by plate, with an end time and per-month limits
Prepaid parking (debit) card: load a balance, set automatic reload, see sessions
Join, leave and accept offers on several waiting lists at once, with an estimated wait
Add and update vehicles and plates
Messages and notices from the operator, with one-tap acknowledgement
Employer group managers add and end team permits and fund team cards from a master balance by bank transfer
Installable as a phone app (web app manifest and offline worker)

Accounts and permits (staff)

Account list with filters by kind (contract, group, single), type, status and balance
Account record with tabs for overview, permits, billing, wallet, documents, messages and activity
Open new accounts at the counter
Permit list and permit record with status, access level, access card and linked plates
Issue, suspend, end and reinstate permits, replace an access card, resend to devices
Keep imported permit numbers and assign new numbers by a configurable pattern
Mass update every permit under a contract (for example, change access levels in one step)
Visitor permit oversight with limits on active, monthly and maximum hours

Applications and waiting lists

Application review queue with uploaded documents, accept or reject each document
Approve, decline or request more information, with automatic notices
Program-limited staff role (for example, a partner department that only reviews residential permits)
Waiting lists by facility, permit type and quantity
Priority rules by class (resident, local employee, student, public), then manual adjustment, then join date
Every manual move is recorded with a reason
Send the next offer with a time limit to accept; expired offers move to the next person
Wait forecast for each list from its own history

Billing and payments

Monthly billing run on a set day for the next month, with a preview before it runs
One invoice per group or contract with a line per facility, not one per permit
Rates by facility, permit type, group or contract, with effective dates and history
Contract invoices wait for approval before they are sent
Other invoices for rent, reimbursed costs, event parking and more, each line to its own ledger account
Fee catalog: card replacement, validations, late fee, returned payment, reinstatement, hang tag
Automatic late fee on a set day for unpaid non-contract invoices
Autopay with retry days for saved cards and bank accounts
Card payment rules: single permit holders only, maximum number of permits, maximum dollar amount
Partial payments and unapplied payment tracking
Payments list and receipt detail by method and channel (portal, autopay, counter, mail)
Chargeback inbox with evidence response, as merchant of record

Counter (point of sale)

Open and close a cash drawer with float, count and over/short
Take cash, check and card for invoices, fees, prepaid card loads and walk-in sales
Printable receipts
Post meter and pay station cash and coin collections by facility with deposit reference

Access, cameras and gates

Access follows payment: non-contract permits turn off on the due date when unpaid, contract accounts get a longer grace period
Access returns within seconds of payment
Every permit change is sent to license plate cameras and gate systems as it happens, with delivery times measured
Queued delivery when a device system is offline, sent in order when it returns
Device event log of plate reads, gate opens and denials
Prepaid card sessions debited from gate exit events
Enforcement screen: check a plate or scan a permit QR code and get valid, visitor, inactive or no permit

Finance and reports

Aging report by customer and age from the due date
Receivables by customer, permit type, facility and income
Daily collections report that ties to the drawer and the processor deposit
General ledger journal and summary by account and facility segment, exportable for the accounting system
Month-end close checklist (drawers balanced, invoices approved, devices acknowledged, journal balanced, chargebacks noted) and a close packet
Report builder on permits, accounts, invoices, payments, waiting lists, device events and prepaid card activity
Results on screen or as CSV, Excel or PDF, saved with scheduled delivery
Full data export of every table, one at a time or all at once

Leadership views

Dashboard: active permits, accounts, receivables, collected today, waiting lists, inactive for nonpayment, device delivery time, next billing run
Executive view of revenue, collections, utilization and demand
Live occupancy board by facility, refreshed every 20 seconds, with a map and a weekday heat map

Communication

Email or text customers by facility, account, account type, permit type or balance
Notices that require acknowledgement, with tracking and reminders to those who have not
Automatic notices for invoices, receipts, shutoffs, offers, approvals and missing documents
Staff assistant that answers account questions from the records, explains why access is off and drafts notices for staff to approve; it never sends or changes anything on its own

Setup, security and integration

Settings for permit types and rates, facilities, fees, payment rules, billing and grace, visitor limits, user agreement versions, permit numbering, staff and roles
Seven staff roles: administrator, finance, cashier, permit coordinator, program staff, enforcement, read-only auditor
Audit log of every change by staff, customers and the system that cannot be edited
Documented open REST API (JSON, bearer key) with an OpenAPI file and a live tester
Customer-owned data: full export and API access at no extra charge

Screens

See Parking at work

Real screens from the working copy, filled with made-up sample data. Click any screen to enlarge it.

How it fits

One platform underneath

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. Parking is built on it, so it shares the same engine, records and controls.

Workflow & automation

Approvals, work queues, reminders and rules move every Parking request forward without anyone chasing it.

Business intelligence

Live dashboards for every role and custom reports built from your Parking data, with an AI report builder.

Customer portal

The people you serve sign in to apply, book, pay, upload documents and check status, day or night.

Payments & billing

When Parking takes money, card and bank payments, invoices and refunds land in one ledger.

Integrations & API

A documented API, webhooks and exports connect Parking to the systems you already run.

Live

Click around a working copy

The working copy of Parking is filled with realistic, made-up data. There is no sign-up and no password. Pick a role and explore. Your changes stay in your own copy.

Open Parking (opens in a new tab) Or book a guided demo

Pricing

Ask about pricing for Parking

Every organization is different, so we price Parking around your size and needs. Tell us what you run and we’ll come back with a clear number.

Ask about pricing Book a demo

Or call 888-494-4335