Suprata Suite · Customers & communication

Suprata Talk

A business phone that works from any phone.

Suprata Talk lets your team call customers from the business number on whatever phone they already carry. Calls are logged to the customer, recorded and transcribed. When nobody can pick up, the caller gets a text back within seconds.

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Part of Suprata Suite Set up in minutes 4 help articles

What’s included

What Talk does

13 capabilities, connected to every other module in Suprata Suite.

Calling

5
  • Outbound calls from your business number, so personal cell numbers stay private
  • Ring a landline, a cell phone or a SIP endpoint
  • A web dialer inside Suprata
  • Hang up from Suprata without waiting on the line
  • No extra hardware

Recording and records

5
  • Call recording with 50-state compliance
  • Transcripts of recorded calls
  • Every call logged with time, length and notes
  • Call history by account, job or user
  • Automations that fire on call outcomes

Never miss a caller

3
  • Missed-call text-back within seconds
  • Voicemail, missed calls and texts in one shared inbox
  • Follow-up survey calls a few months after a job, with scores by employee

Help center

Learn Talk step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

Making Calls From Suprata (And Why You Press 1) How Suprata places outbound calls without exposing your staff's personal cell numbers, why you have to press 1 to accept, how to hang up mid-call… Missed-Call Text-Back and the Inbox When nobody can pick up, the caller gets a text from you within seconds and can leave a voicemail. Every text, missed call and voicemail lands in one… Follow-up Survey Calls Call customers a few months after a job (or roll your past jobs into the queue) to ask how it went, score the answers, and see which employees your… Communication: customer calls, texts and email in one place Communication puts every customer call, text and email in one screen: who's on the phone right now, every conversation by phone number or email…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Talk reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata MessageTwo-way texting and email from the customer record, with templates, a shared inbox and quiet hours. Suprata CSRA front-desk workspace to find a customer, take a call, book the work and start a job in seconds. Suprata AI AssistAI search, a daily brief, account and job summaries and note cleanup, right where the work happens. Suprata CRMEvery customer, contact, location, boat and asset in one record, with balances, history and notes beside them.

Suprata Suite

Get Talk tonight

See which plan includes Talk on the pricing page, or book a demo and we’ll walk you through it.

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Or call 888-494-4335