Suprata Tax Relief Screening

Overview

What Suprata Tax Relief Screening does

Suprata Tax Relief Screening checks every property tax credit and exemption on the roll against outside records every night: death records, homestead claims in other states, second claims on other local parcels, voter and license addresses, deeds, business filings, rental listings and change-of-address data. Fourteen plain rules turn those matches into one risk score, and every point of the score links to the record behind it, so staff can see exactly why a property was flagged.

Reviewers work a queue sorted by risk, send letters, log owner replies and recommend removals; a manager approves every removal, and the system works out the back taxes and interest by year. A recovery ledger follows each dollar from billed to collected to verified, a state or regional office sees every member county side by side, and a tamper-evident audit trail backs up hearings and appeals. Any taxing office, or any program that grants a discount based on where someone lives, can use the same method.

Who it’s for

Built for organizations like yours

Tax Relief Screening fits a wide range of organizations. Hundreds of organizations already run their work on the Suprata platform.

State revenue and taxation departments
County auditors, assessors and property appraisers
City and town assessing offices
Tax collectors and treasurers
School districts and special districts funded by property tax
Regional councils running a shared program for many counties
Utilities and public power districts with low-income or senior discount programs
Housing authorities and benefit programs that must confirm where someone lives
Private firms that do tax recovery or program-integrity audits for governments

Features

Everything Tax Relief Screening can do

54 capabilities in 8 areas. Every one of them can be shaped to your rules.

Screening and scoring

Nightly or weekly matching of each county roll against state and national data sources
Fourteen built-in rules: deceased owner, out-of-state homestead, second local parcel, business or trust owner, sale with no new application, rental activity, age, income, license address, expired disability certificate, voter address, change of address, low utility use, out-of-area mailing address
One risk score from 0 to 100 that combines rules so two independent signals count more than one
Each rule shows its weight, the match strength and the points it added
High, medium and low risk bands with a queue threshold and a watch list below it
Cross-county matching finds one owner claiming the same break in two counties

Reviewer queue and cases

Personal 'My cases' queue sorted by risk
Full flag queue with tabs for new, in review, information requested, awaiting approval, decided and all, each with counts
Filters by program, risk band, reason and county, plus search by owner, parcel, address or case number
Sort by highest risk, newest, largest estimated recovery or recently updated
Top reasons shown as chips on every queue row
Export the filtered queue to CSV
Case page tabs: score and evidence, parcel and owner, activity, letters, recovery
Evidence cards for each source record with match keys, confidence and record details
Assign a case to yourself
Request information with a dated response window
Log the owner's response, add notes or phone calls
Clear a case as eligible with a stated reason
Recommend removal with an estimated charge-back by tax year
Printable evidence packet for each case, for hearings and appeals

Manager approval and recovery

Awaiting-approval list with a count in the menu
Approve a removal or return it to the reviewer with a note
Charge-back worked out by tax year, with reduction, interest and penalty
Determination letter generated on approval
Post a treasurer payment and verify the collection
Record an appeal on a removed case
Recovery ledger: billed, collected and verified, with monthly reconciliation
Quarterly statement and a rate calculator to preview a contingency share
Only verified collections count as recovered revenue

Letters

Four letter types: request for information, notice of intent to remove, determination and charge-back notice, no change notice
Letters written from the case record, with response due dates
Letters and responses screen with counts for awaiting, answered and past due
Printable letter view with the office letterhead

New application screening

Screen a new application at the counter by name, date of birth, program and address
Answer in about a second, with the score and the matching records
Open a case straight from a risky application
List of recent application checks and response times

Dashboards and reports

County dashboard: open flags, removals, confirmation rate, revenue charged back and collected by month
Case pipeline, flags by reason and team workload with responses coming due
Statewide dashboard with a clickable map of live, onboarding and not-joined counties
County comparison table and statewide totals
Trends, year-over-year comparison and anomaly detection
Model accuracy by rule (how often each rule leads to a confirmed removal)
Exports in CSV, Excel and XML, plus scheduled reports

Settings, data and oversight

Statewide rule weights with a range each county may adjust within
County scoring console: change weights, turn rules off, change thresholds; saving rescores every open case
Data sources and loads screen with validation results and exceptions
Run a data load on demand
Onboarding tracker for counties joining in a four-to-six-week cycle
Each county sees only its own data; the state office sees all, read-only
Audit trail of every sign-in, view, letter, decision and payment, chained so one click proves nothing was changed

Help and access

Built-in step-by-step guides for reviewers, managers and the state office
One-click role switch in the account menu for demonstrations
Keyboard and screen-reader friendly, with a data table behind every chart

Screens

See Tax Relief Screening at work

Real screens from the working copy, filled with made-up sample data. Click any screen to enlarge it.

How it fits

One platform underneath

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. Tax Relief Screening is built on it, so it shares the same engine, records and controls.

Workflow & automation

Approvals, work queues, reminders and rules move every Tax Relief Screening request forward without anyone chasing it.

Business intelligence

Live dashboards for every role and custom reports built from your Tax Relief Screening data, with an AI report builder.

Customer portal

The people you serve sign in to apply, book, pay, upload documents and check status, day or night.

Payments & billing

When Tax Relief Screening takes money, card and bank payments, invoices and refunds land in one ledger.

Integrations & API

A documented API, webhooks and exports connect Tax Relief Screening to the systems you already run.

Live

Click around a working copy

The working copy of Tax Relief Screening is filled with realistic, made-up data. There is no sign-up and no password. Pick a role and explore. Your changes stay in your own copy.

Open Tax Relief Screening (opens in a new tab) Or book a guided demo

Pricing

Ask about pricing for Tax Relief Screening

Every organization is different, so we price Tax Relief Screening around your size and needs. Tell us what you run and we’ll come back with a clear number.

Ask about pricing Book a demo

Or call 888-494-4335