Suprata for small engine and outdoor power equipment repair shops

Sound familiar?

What a normal week looks like without the right system

We hear these from small engine and outdoor power equipment repair shops all the time. Here is what Suprata does about each one.

In April I have sixty mowers in the back and I cannot tell you which one is waiting on a carburetor.

Each machine is its own job with its status, and jobs waiting on parts show on hold until the purchase order is received.

Customers drop off a mower and leave no name on it. We tape tags on handles and hope.

The machine is recorded on the customer's account with its make, model and serial, and the job prints a work order you can tape to it.

Finished equipment sits here for weeks because nobody picks up the phone.

Send a ready text with a pay link, and calls that still need making go on the Work Queue.

The same customers need a tune-up every spring, and I forget to remind them until they are already broken.

Set a yearly service agreement that creates the tune-up job and reminder before the season starts.

What runs your day

The parts of Suprata that fit small engine and outdoor power equipment repair shops

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Job

Every machine on the bench is a job with its status, notes, parts and labor.

See Job Suprata Suite module

Suprata CRM

Customers' mowers, snowblowers and generators are assets with their model, serial and repair history.

See CRM Suprata Suite module

Suprata Inventory

Plugs, belts, blades and filters counted on the shelf, with minimum levels and purchase orders for the rest.

See Inventory Suprata Suite module

Suprata Subscribe

Yearly tune-up agreements create the spring and fall jobs on their own.

See Subscribe Suprata Suite module

Suprata Message

Drop-off confirmations and machine-is-ready texts with a pay link.

See Message Suprata Suite module

Suprata Schedule

Pickup and delivery runs on the calendar, ordered to cut drive time.

See Schedule

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

8:00 am
Counter drop-offs

Customers drop off mowers. The counter finds each one's account, adds the machine's model and serial, and prints the work order tag.
9:15 am
Bench list

Techs pick up jobs in order. A tiller that needs a carburetor goes on hold as waiting for parts.
11:30 am
Parts order

Parts requests from the morning's jobs go on one purchase order to the parts distributor.
1:00 pm
Pickup run

The truck's pickup and delivery stops are put in order on the calendar to save driving.
3:30 pm
Ready texts

Finished machines are marked complete. Owners get a ready text with the invoice and a pay link.
5:15 pm
Follow-ups

Machines ready for a week land on the Work Queue, and the counter calls through the list before closing.