Suprata for pool and spa service companies

Sound familiar?

What a normal week looks like without the right system

We hear these from pool and spa service companies all the time. Here is what Suprata does about each one.

My weekly cleanings and my monthly chemical visits are on different rhythms and the schedule never matches.

One pool plan can carry two schedules side by side, weekly cleaning and monthly chemistry, each creating its own visit.

Opening weekend in May is chaos. Everybody wants their pool open the same Saturday.

Openings and closings come from each plan's schedule and wait in the Work Queue three weeks ahead so the office can spread them out.

The heater dies and I don't know what model it is or when we last worked on it.

Each pool's pump, filter and heater are equipment records with their own service history.

My guys run out of chlorine halfway through the route.

Each truck can be its own stock location with a minimum level, so restocking is a list, not a surprise.

What runs your day

The parts of Suprata that fit pool and spa service companies

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Subscribe

Weekly cleaning, monthly chemistry and twice-yearly opening and closing all run from one customer plan.

See Subscribe Suprata Suite module

Suprata Schedule

The route optimizer orders a full day of backyard stops to cut drive time.

See Schedule Suprata Suite module

Suprata CRM

Pumps, filters and heaters live as equipment on each property with service history and gate codes.

See CRM Suprata Suite module

Suprata Inventory

Chemicals and parts tracked per truck, with decimal units for gallons and pounds.

See Inventory Suprata Suite module

Suprata Pay

Monthly plans collect on autopay with a saved card or bank account.

See Pay Suprata Suite module

Suprata Estimate

Equipment replacements go out as options the customer picks and signs.

See Estimate

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

7:00 am
Route and stock

The tech opens eighteen weekly stops and checks the truck's chemical stock against tonight's restock list.
8:30 am
Weekly clean

Each visit came from the customer's plan. The tech notes water readings on the job and closes it.
10:00 am
Chemistry visit

The monthly chemical balance from the same plan's second schedule lands on the same stop, so it's one trip.
12:30 pm
Heater trouble

A spa heater won't fire. The tech checks its record, sees it's eight seasons old and the office sends replacement options.
2:30 pm
Openings booked

The office works the Work Queue and books next month's pool openings from customer calls.
5:00 pm
Billing runs

Plan customers are billed on autopay. One-off repairs become invoices with a pay link.