Suprata for Marinas

Sound familiar?

What a normal week looks like without the right system

We hear these from marinas all the time. Here is what Suprata does about each one.

Every spring I chase two hundred insurance certificates by email, and in August I find out a boat on B dock has been uninsured since June.

Required documents attach to each boat type, can block the booking until they are on file, and customers are emailed automatically before a certificate expires.

A 42-foot boat got billed like a 30-footer for half a season because somebody typed the length wrong on the spreadsheet.

Per-foot rates read the length off the boat record, and slip sizes act as fit checks, so a 48-foot boat cannot be put in a 40-foot slip.

The big liveaboards run air conditioning all summer, I flat-rate the electric, and the small boats end up paying for it.

A meter on each slip feeds readings into the tenant's folio, and the monthly settlement bills actual usage times your rate.

When a seasonal owner goes cruising for three weeks, his slip sits empty while I turn transients away at the fuel dock.

Available While Away releases that exact slip to transients for the dates he is gone, without touching his reservation or his billing.

What runs your day

The parts of Suprata that fit marinas

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Ready-made solution

Suprata Marina

Suprata Marina is the whole Suite plus Reservations, a system that started life booking boats into slips.

See Marina Suprata Suite module

Suprata Reservations

The setup wizard draws your docks, numbers the slips and builds transient, monthly, seasonal and annual packages priced by the foot.

See Reservations Suprata Suite module

Suprata Pay

Card and bank payments, autopay for seasonal tenants, and a till for the dock office that is counted blind at the end of each shift.

See Pay Suprata Suite module

Suprata Inventory

Ship's store and chandlery items are tracked in stock, so you know when to reorder line, cleaners and hardware.

See Inventory Suprata Suite module

Suprata Job

A broken pedestal or a leaking water line becomes a maintenance job tied to that slip.

See Job Suprata Suite module

Suprata Message

Two-way texting with quiet hours and opt-out handling lets the office answer arriving boaters from one shared inbox.

See Message Built into the platform

Customer portal

Boaters sign in without a password to pay invoices, upload insurance and see their reservations.

See Customer portal

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

7:00 am
Front Desk check

The dockmaster opens Front Desk to see today's arrivals, departures and the online bookings that came in overnight.
8:15 am
Open the fuel dock till

The attendant opens the fuel dock register with the morning float, so every cash sale that day belongs to that shift.
10:30 am
Dock walk on the tablet

The audit walk goes slip by slip down A dock: boat present, power cord secured, insurance current. Findings are flagged for follow-up.
1:00 pm
Transient on the radio

A 38-foot sailboat wants two nights. The booking wizard shows the slips that fit her on the map, prices her by the foot and holds the slip while you take the deposit.
3:30 pm
Fuel and lunch on the account

A seasonal tenant fills his tanks and buys ice and sandwiches. The sale is charged to his account and lands on the same statement as his dockage.
5:30 pm
Close out the day

The office closes the till with a blind count, then checks the deposit compliance screen for any booking missing its deposit.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

The dock map, with every slip colored by its booking status.

A tenant's folio: dockage charges, payments and the running balance in one ledger.

Questions we hear

Straight answers

Asked by marinas before they switch.

From the help center

How long does it take to set up a marina?

The marina setup wizard builds docks, slips, per-foot rates and packages in about twenty minutes. A 40-slip marina can take bookings the same afternoon. A large operation with dry stack, moorings and metered electric is a multi-week project.

Read: Setting Up Suprata for a Marina

Can I bring my boaters and their boats over from my old system?

Yes. The import wizard brings in customers, opening balances and boats matched to their owners from a spreadsheet. It checks every row before writing anything, and it can be undone.

Read: Can I import data from my old system?

Can boaters book a slip from our website?

Yes. The booking widget asks for the boat's type and length first, then shows only the rates that boat can book, with the real total and the real deposit.

Read: Taking Online Bookings

Do seasonal tenants sign a contract?

Yes. Each reservation type can carry contract terms. They are copied onto the booking, the boater signs online, and a signed copy is emailed back.

Read: The Booking Wizard Walkthrough

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

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