Suprata for Dry stack storage operators

Sound familiar?

What a normal week looks like without the right system

We hear these from dry stack storage operators all the time. Here is what Suprata does about each one.

Saturday at nine everybody wants their boat down at once, and my forklift driver is working off a sticky note.

Set the forklift launch up as a time-slot resource with its own hours and capacity, and owners pick an open launch time on the portal.

A 28-foot center console got assigned to a rack spot rated for 24 feet because nobody in the office checked.

Rack spots carry size limits and allowed boat types, and the boat's length comes from its record, so a boat that will not fit gets caught at booking.

Half my rack customers pay late every month, and I write the late notices by hand.

Late-fee rules apply on their own after the grace period you set, and past-due text templates go out from the same system.

Insurance is a condition of storage, but I only find out a policy lapsed after something happens.

Make the insurance certificate a required document for rack storage, and the system emails owners before it expires.

What runs your day

The parts of Suprata that fit dry stack storage operators

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Ready-made solution

Suprata Marina

Suprata Marina was built for dry stack racks, slips and moorings, with the whole Suite behind it.

See Marina Suprata Suite module

Suprata Reservations

Rack spots on a property map, storage packages with launches included, monthly settlement and late fees.

See Reservations Built into the platform

Customer portal

Owners book a launch time, pay storage and upload insurance from the portal on any phone.

See Customer portal Suprata Suite module

Suprata Pay

Autopay on a saved card or bank account keeps monthly rack rent coming in without reminders.

See Pay Suprata Suite module

Suprata Message

Text the owner when the boat is in the water and tied up at the launch dock.

See Message Suprata Suite module

Suprata Job

Wash-downs, flushes and bottom cleaning run as jobs on the owner's boat and bill on their own.

See Job

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

6:45 am
Today's launch list

The yard lead opens the booking schedule for the forklift and sees every launch booked for today, in order.
8:00 am
First boats down

The driver works down the list, and the office texts each owner when the boat is at the launch dock.
10:30 am
Walk-up launch

An owner arrives without a launch time. Staff can book inside the notice window the portal enforces, so he goes on the schedule.
1:00 pm
New rack customer

A new owner signs up for monthly storage. The booking wizard checks the boat against the rack spot, takes the deposit and sends the storage contract to sign online.
3:30 pm
Haul back and wash

Boats come back from the day. A wash-down job is opened on the boats whose owners ordered one.
5:00 pm
Rack check

An audit walk confirms each boat is in its assigned spot, comparing today's photo against the photos on file.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

The property map, where each slip and storage spot shows its booking status.

A saved card on file for monthly rack rent on autopay.

Questions we hear

Straight answers

Asked by dry stack storage operators before they switch.

From the help center

Can owners request a launch from their phone?

Yes, from the portal's Book a Time page in the phone and tablet web app. They pick a time, and the system assigns the next open slot on the launch schedule.

Read: Booking Shared Resources by Time Slot

Can I sell storage with launches included?

Yes. A package bundles a month of rack storage with included items and add-ons, such as two launches, into one thing you sell.

Read: Building a Package

How do I handle indoor and outdoor racks?

Make each its own asset type, such as indoor rack up to 26 feet and outdoor rack up to 32 feet, each with its own rate and required documents.

Read: Setting Up Asset Types

Does monthly storage billing run on its own?

Yes. Settlement bills each storage customer on schedule, prorates partial months, and applies late fees after your grace period.

Read: Long-Stay Billing and Settlements

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

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