Suprata for Kayak, canoe and paddleboard rentals

Sound familiar?

What a normal week looks like without the right system

We hear these from kayak, canoe and paddleboard rentals all the time. Here is what Suprata does about each one.

On a sunny Saturday I have twelve singles and six tandems, and I am counting them on a whiteboard.

Book by type from a pool of identical boats, and the Tape Chart shows how many of each type are free.

Paper waivers blow off the counter, and I can never find the one I need.

Rental agreement terms are attached to each booking and signed online, with a signed copy emailed back.

Our sunset paddle sells out, people show up who never paid, and the guide has no list.

Sell seats on each guided paddle with a set capacity, then print a roster that flags unpaid seats in amber.

Somebody cracked a board on the rocks and just walked away.

Hold a damage deposit on the card, then release it or charge part of it when the board comes back.

What runs your day

The parts of Suprata that fit kayak, canoe and paddleboard rentals

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Reservations

Booking by type for interchangeable kayaks, canoes and boards, plus ticketed seats on guided trips.

See Reservations Suprata Suite module

Suprata Pay

Card holds for damage, and a till for cash at the beach shack.

See Pay Built into the platform

Customer portal

Paddlers pull up their ticket with a large QR code on the phone.

See Customer portal Suprata Suite module

Suprata Inventory

Dry bags, sunscreen and snacks sold from stock at the counter.

See Inventory Suprata Suite module

Suprata Message

Text a group that the morning paddle is moving because of wind.

See Message Suprata Suite module

Suprata Review

Ask every paddler for a review after the trip, and problems reach the owner first.

See Review

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

8:00 am
Count the fleet

The Tape Chart shows today's open count by type: singles, tandems, canoes and paddleboards.
9:00 am
Walk-ins

A family of four walks up. Staff book two tandems, place the card hold and have the rental agreement signed at the counter.
11:30 am
Counter sales

Dry bags, sunscreen and water go through the till, and inventory is updated.
2:00 pm
Returns

Boards come back in good shape, and staff release the holds.
5:30 pm
Sunset paddle check-in

The guide scans each paddler's ticket on a phone, or ticks the printed roster when the beach has no signal.
7:30 pm
Review requests

Today's paddlers are asked for a review, and anyone unhappy can reach the owner first.