Suprata for Tour operators and guided trips

Sound familiar?

What a normal week looks like without the right system

We hear these from tour operators and guided trips all the time. Here is what Suprata does about each one.

I re-enter the same Saturday tour every week with the same prices.

Set up the tour once with its seat classes, then attach it to as many departures as you run.

A guest showed up with last week's ticket, and we let them on.

Check-in refuses a ticket for a different departure and warns on unpaid orders.

The guide's passenger list is a screenshot of my email.

The roster prints with every name, seat class, contact, note and a signature column, and paper works where there's no signal.

Partners run tours from my dock, and I bill them by hand at month end.

Partner operators book their own departures from their portal and are billed a per-guest fee after the trip, counting paid seats only.

What runs your day

The parts of Suprata that fit tour operators and guided trips

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Reservations

Ticketed sessions with seat classes, approval before sale, scannable tickets, check-in and rosters.

See Reservations Built into the platform

Customer portal

Guests buy seats, see their tickets and show them from a phone.

See Customer portal Suprata Suite module

Suprata Pay

Each order is its own invoice, paid online, with full or partial refunds.

See Pay Suprata Suite module

Suprata Message

Text guests about meeting points, weather and changes.

See Message Suprata Suite module

Suprata Review

Ask every guest for a review after the tour, and problems reach the owner first.

See Review Suprata Suite module

Suprata Report

Seat revenue lands in your normal reports next to everything else.

See Report

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

8:00 am
Today's departures

Public Sessions shows today's tours with seats sold against capacity, plus any drafts waiting for approval.
9:30 am
Check-in

The guide scans tickets on a phone, and a running count shows how many are aboard.
11:00 am
A partner's new departure

A partner operator books a departure from their portal and picks one of their approved tours. Staff approve it, and it goes on sale.
1:30 pm
Family order

A family buys four seats in one order, naming each person for the roster.
3:00 pm
Weather change

Tomorrow's sunset tour is cancelled. Guests get a text, and their orders are cancelled for refund.
10:00 pm
Operator billing

After the last departure, the overnight run bills the partner's per-guest fee for confirmed seats only.