Suprata for vending and ATM service companies

Sound familiar?

What a normal week looks like without the right system

We hear these from vending and ATM service companies all the time. Here is what Suprata does about each one.

Our drivers hit forty stops a week. The route is in one person's head.

Recurring visits put every stop on the calendar, and route optimization orders them by drive time.

The same machine at the same gas station breaks every month, and nobody connects the dots.

Each machine is tracked at its location, and every repair job builds its service history.

Parts for the bill validators and card readers are scattered across three vans.

Each van can be its own warehouse, with minimum stock levels and a stock movement report.

Some host locations pay us a monthly service fee and some pay per call. Billing is a mess.

Monthly fees run as recurring invoices or agreements, and per-call repairs bill from the job.

What runs your day

The parts of Suprata that fit vending and ATM service companies

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Schedule

Recurring route visits and route optimization across a metro area.

See Schedule Suprata Suite module

Suprata CRM

Host locations as service locations with access notes, contacts and the machines on site.

See CRM Suprata Suite module

Suprata Job

Repair jobs tied to each machine, with photos and the Equipment General form.

See Job Suprata Suite module

Suprata Inventory

Parts tracked per van with minimum stock levels and purchase orders.

See Inventory Suprata Suite module

Suprata Subscribe

Service contracts with host locations as agreements or recurring invoices.

See Subscribe Suprata Suite module

Suprata Report

Custom reports on repairs by location and machine to find the ones that cost you.

See Report

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

6:30 am
Route out

Two drivers start routes ordered by route optimization, twenty-two stops in all.
8:45 am
Access notes

At an office park, the driver reads the access note for the loading dock before parking.
10:20 am
Repair

A bill validator fails. The tech opens a repair job on that machine and sees two earlier failures.
10:40 am
Part from the van

The replacement part comes off the van's stock, and the job is closed with a photo.
2:00 pm
Problem machines

The owner runs a report of repair jobs by location to find the machines worth replacing.
4:30 pm
Contracts billed

Monthly service contracts invoice the host locations on their terms.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

The dispatch board with the day's route stops and a repair call by technician.

Parts on hand per van and warehouse with minimum stock levels.

Questions we hear

Straight answers

Asked by vending and ATM service companies before they switch.

From the help center

Does Suprata track machine sales or cash levels?

No. Suprata runs the service side: route visits, repairs, parts, contracts and billing. Machine sales and cash counts stay in the tools you use for them.

Can it optimize our routes?

Yes. Route optimization clusters stops and orders them to cut drive time, and it pays off most on repeat maintenance routes like vending.

Read: GPS Route Optimization

Can each van carry its own parts stock?

Yes. Each van can be its own warehouse with minimum stock levels.

Read: Warehouses and stock tracking

Can we track every repair on one machine?

Yes. Tie each repair job to the machine at its location, and its history builds over time.

Read: The Asset Lifecycle: Receive, Assign, Maintain, Bill, Retire

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

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