Suprata for security and alarm contractors

Sound familiar?

What a normal week looks like without the right system

We hear these from security and alarm contractors all the time. Here is what Suprata does about each one.

Monitoring fees are our whole business. When a card fails, nobody notices for three months.

Monitoring is a subscription on autopay, and failed payments show on the Accounting Health page until someone cures them.

We quote a camera system and the customer wants to compare four cameras against eight.

Options go on one proposal, and the customer signs and pays a deposit when they choose.

The tech goes to a service call and has no idea what panel or what cameras are on site.

The Equipment General form records each device at the site, and the account shows it on every visit.

Commercial customers want yearly inspections on the fire alarm and the access panel, and we lose track.

A service agreement schedules the yearly inspection and creates the job each year.

What runs your day

The parts of Suprata that fit security and alarm contractors

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Subscribe

Monthly monitoring as subscriptions with autopay, and yearly inspections as service agreements.

See Subscribe Suprata Suite module

Suprata Pay

Saved cards and bank accounts, ACH return detection and an Accounting Health page for failed payments.

See Pay Suprata Suite module

Suprata Estimate

Camera and alarm packages as options on one proposal with a deposit.

See Estimate Suprata Suite module

Suprata Job

Install and service job types with photos, signatures and the Equipment General form.

See Job Suprata Suite module

Suprata Tasks + Notify

Service tickets with priorities and due dates for trouble reports.

See Tasks + Notify Built into the platform

Customer portal

Customers pay, swap the card on autopay and see their documents in a branded portal.

See Customer portal

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

7:30 am
Failed payments

The office opens Accounting Health and sees two monitoring payments that failed overnight.
8:00 am
Card swap

The customer gets a portal link and swaps the expired card on autopay.
9:30 am
Install

A crew installs an eight-camera system and records each camera and the recorder on the site's equipment list.
12:00 pm
Proposal

A store owner gets three camera packages on one proposal and signs the middle one.
2:15 pm
Trouble ticket

A customer reports a zone fault. The ticket gets a priority and becomes a service job.
4:30 pm
Inspection due

Next month's yearly inspections, created by agreements, are assigned to techs.