Suprata for water, fire and mold restoration companies

Sound familiar?

What a normal week looks like without the right system

We hear these from water, fire and mold restoration companies all the time. Here is what Suprata does about each one.

A pipe bursts at 2 am. If my phone doesn't ring, the homeowner calls the next company on the list.

Calls ring several phones at once, and missed callers get a text back within seconds with the voicemail transcribed.

The payer wants before, during and after photos of every room, and my techs forget the during.

Photos attach to the job from the field with timestamps, room after room, and stay there for the claim.

I've got forty air movers and dehumidifiers out and I don't know which ones are at which house.

Equipment is tracked from inventory to the job site and back, so you see where every unit is and bill for it.

The homeowner isn't the one paying, and the bill goes to the wrong place.

A billing account routes the invoice to the paying party while the job stays on the homeowner's history.

What runs your day

The parts of Suprata that fit water, fire and mold restoration companies

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Talk

After-hours calls ring every on-call phone, and missed calls get a text back.

See Talk Suprata Suite module

Suprata Job

Timestamped photos and signatures from first walk-through to final dry.

See Job Suprata Suite module

Suprata Inventory

Drying equipment followed from the shop to each job site and back.

See Inventory Suprata Suite module

Suprata Forms

A custom form captures daily moisture readings in fields you can search later.

See Forms Suprata Suite module

Suprata Invoice

Billing accounts send the invoice to the paying party, not the homeowner.

See Invoice Suprata Suite module

Suprata Contract

Work authorizations signed on a phone, with the signer's IP recorded on emailed signatures.

See Contract Suprata Suite module

Suprata AI Assist

Job summaries catch up the next tech or the office on a week-long dry-out in seconds.

See AI Assist

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

2:10 am
Flood call

A burst pipe call rings the on-call phones. The tech opens an emergency job with notes on what the caller said.
3:30 am
First walk-through

The homeowner signs the work authorization on the phone. The tech photographs every wet room before touching anything.
4:15 am
Equipment placed

Six air movers and two dehumidifiers come off the truck and are assigned to this job site.
9:00 am
Daily readings

On day two, the tech logs moisture readings room by room on the job's form and takes the during photos.
1:00 pm
Office catch-up

The office reads the AI job summary, then sends the paying party an update with photos.
5:00 pm
Pull and bill

On the final day, the equipment returns to stock and the invoice goes to the billing account, with the history on the homeowner.