Suprata for RV parks and RV resorts

Monthly sites, metered power and the bill on the 1st, handled

An RV park mixes overnight rigs with residents who stay all winter. Suprata keeps transient and long-stay sites as separate types, matches rig length to site length, and settles each monthly site on the 1st with last month's electric reading.

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Set up in minutesOffice, phone and tabletCustomize as far as you need
Row of travel trailers parked along a tree line beyond a sunny green meadow
Month view of arrivals and long stays across the park.

Sound familiar?

What a normal week looks like without the right system

We hear these from RV parks and RV resorts all the time. Here is what Suprata does about each one.

A 45-foot fifth-wheel got sent to a 35-foot back-in, and the bumper hung out into the road.

Record site length and rig length, and the booking flow matches them, so a rig only lands on a site it fits.

On the 1st I lose a whole day reading meters and typing electric charges into invoices.

Meter readings come in on schedule or by hand, and the settlement bills each resident's usage times your rate.

Monthly residents pay late, and I never charge the late fee because it feels awkward.

Late-fee rules apply after your grace period every time, unless you put the invoice on a dispute hold.

Our snowbirds go home for the holidays, and their site sits empty for a month.

Available While Away rents their exact site to overnight guests while they are gone, and their monthly billing keeps running.

What runs your day

The parts of Suprata that fit RV parks and RV resorts

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Reservations

Hookup and length-based site types, utility meters, monthly settlement, late fees and long-stay documents.

See Reservations Suprata Suite module

Suprata Pay

Autopay for monthly residents, with failed and returned payments flagged on the accounting dashboard.

See Pay Built into the platform

Customer portal

Residents pay rent, swap their autopay card and upload insurance and registration.

See Customer portal Suprata Suite module

Suprata Message

Past-due text templates and a shared inbox for resident questions.

See Message Suprata Suite module

Suprata Report

Occupancy, deposits and settlement reports show how the park is really doing.

See Report Suprata Suite module

Suprata Job

Broken pedestals and sewer leaks become maintenance jobs on the site.

See Job

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

  1. 7:00 am

    Overnight arrivals

    Front Desk shows today's arrivals and departures, and which rigs still need a site.

  2. 9:30 am

    Meter readings

    Readings from metered pedestals arrive on schedule, and the manager enters the few mechanical meters by hand.

  3. 11:00 am

    New resident paperwork

    A winter resident uploads RV insurance, vehicle registration and an ID, and signs the long-stay agreement online.

  4. 1:30 pm

    Change of plan

    A three-night guest decides to stay the season. Change Plan closes out the nights used and opens a pre-filled seasonal booking.

  5. 3:00 pm

    Site walk

    The walk checks that hookups are secured, each site matches its reservation and long-stay documents are current.

  6. 11:00 pm

    Settlement runs

    Tonight's settlement bills the monthly sites that are due: rent, metered electric, walk charges and late fees, then locks the period.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

Month view of arrivals and long stays across the park.
Month view of arrivals and long stays across the park.
A resident's saved card for monthly site rent on autopay.
A resident's saved card for monthly site rent on autopay.

Questions we hear

Straight answers

Asked by RV parks and RV resorts before they switch.

From the help center

Can a resident who arrives mid-month be prorated?

Yes. Proration can be daily, by half month or by calendar month, set on each billing schedule.

Read: Long-Stay Billing and Settlements

Can I include some electric in the nightly rate and bill the rest?

Yes. Set a package to include electric up to a threshold, and the overage is billed from the meter reading.

Read: Setting Up Suprata for a Campground or RV Park

Which meters work with it?

Meters that push readings or can be polled on a schedule, plus manual entry for mechanical meters. Some older meter brands are not supported out of the box, so check yours with us.

Read: Setting Up Utility Meters

Can residents pay online?

Yes. Every invoice email has a pay link that works without logging in, and residents can set up autopay in the portal.

Read: Can customers pay online without creating an account?

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

Ready when you are

Buy it tonight. Be running in minutes.

Start with Suprata Suite on your own, or let our team set it up around the way your RV parks business works.

Start tonight Book a demo
Or call 888-494-4335