Suprata for senior services and home care

Sound familiar?

What a normal week looks like without the right system

We hear these from senior services and home care all the time. Here is what Suprata does about each one.

A woman we serve gets a visit every Monday, Wednesday and Friday, and when her aide calls out I rebuild the whole week on a whiteboard.

Recurring appointments set the visit pattern once, and the dispatch board lets you drag a visit to another aide.

The daughter pays for her mom's care, but the bill keeps going to Mom.

A billing account sends the invoice to whoever pays, while every visit stays on the client's own history.

Families call the office all afternoon asking whether the aide came and what she did.

Aides write shared visit notes that text or email to the family on the spot and build a recap the family can open.

State rules say our aides need yearly training, and I find out someone is overdue during an audit.

Suprata Training assigns each job title its required courses and reminds the aide, then the supervisor, before anything lapses.

What runs your day

The parts of Suprata that fit senior services and home care

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Suprata Suite module

Suprata Schedule

Recurring visits, a drag-and-drop dispatch board and route ordering keep aides on time across town.

See Schedule Suprata Suite module

Suprata Subscribe

Service agreements turn a care plan into scheduled visits and bill per visit, up front or on their own cycle.

See Subscribe Suprata Suite module

Suprata CRM

Billing accounts route invoices to an adult child or other payer while the client's history stays in one place.

See CRM Suprata Suite module

Suprata Team

Aides punch in and out from their phones, and hours roll up to payroll categories for your payroll service.

See Team Ready-made solution

Suprata Training

Required courses, yearly refreshers and certifications are tracked for every aide with automatic reminders.

See Training Ready-made solution

Suprata Volunteer

Friendly visitors and volunteer drivers sign up for shifts, upload documents and log their hours.

See Volunteer Ready-made solution

Suprata Recreation

Senior and active-adult centers run classes, trips, memberships and room rentals with family accounts.

See Recreation

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

6:50 am
An aide calls out

Her text lands in the shared inbox. The scheduler drags her three visits to two other aides on the dispatch board.
7:30 am
Route the day

Route optimization orders each aide's visits to cut drive time between homes.
11:00 am
Note to the family

After lunch prep and a walk, the aide writes a shared note and texts it to the client's daughter.
1:30 pm
A new aide starts

Suprata Training assigns the courses for her job title. She starts the first one on her phone.
3:30 pm
Friendly visitor shifts

The volunteer coordinator fills next week's visitor and driver shifts and sends reminders.
5:30 pm
Hours and invoices

Completed visits add to draft invoices. Punches roll up for payroll, and autopay charges families with a card on file.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

The dispatch board with each aide's visits for the day, ready to drag when someone calls out.

The time clock aides use to punch in and out from a phone or tablet.

Questions we hear

Straight answers

Asked by senior services and home care before they switch.

From the help center

Is this a medical record?

No. Suprata handles scheduling, visit notes, billing and staff training for non-clinical care. It does not hold clinical charts or medication records.

Can a family member pay for the care?

Yes. Set the family member up as a billing account. Invoices go to them, and they can keep a card on file for autopay.

Read: Billing Accounts: Fleets, Dealers and Other Payers

Can aides clock in from their own phones?

Yes. The time clock works on each person's phone or as a shared kiosk, and corrections leave an audit log.

Read: The time clock

Can we bill a monthly care plan instead of per visit?

Yes. A service agreement can bill up front, per visit or on its own monthly cycle while it schedules the visits.

Read: Creating a Service Agreement

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

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