Suprata Suite · Jobs & operations

Suprata Team

Your people, their access and their hours.

Suprata Team manages users, roles, permissions and time. Each person sees what their role allows. The time clock records hours from the office or the field and rolls them into payroll categories for your payroll service.

Start tonight Book a demo
Part of Suprata Suite Set up in minutes 10 help articles

What’s included

What Team does

13 capabilities, connected to every other module in Suprata Suite.

Users and roles

6
  • Built-in roles for common positions
  • Custom roles made by copying an existing one
  • A detailed permission catalog by area
  • Limited access for field technicians
  • A home dashboard chosen for each role
  • Deactivating a user signs them out of every device

Time clock and payroll

7
  • Multiple punch-ins and punch-outs per day
  • Kiosk-style or per-person mobile punching
  • Clock in at a location
  • Time types such as regular, overtime and travel
  • Payroll categories that match how you pay
  • Corrections through an approval flow that keeps the audit trail clean
  • Manager payroll reports

Screens

Team at work

Screens from Suprata Suite with made-up sample customers. Click any screen to enlarge it.

The Manage Users screen listing team members and their roles
A time clock audit showing each punch and who updated it

Help center

Learn Team step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

Inviting your team Add staff users with the right roles and team assignments. The judgment calls — when to use built-in roles vs. custom ones, when to share vs. split… Built-in roles explained Suprata ships with a small set of seed roles meant to cover common service-business shapes. Here's what each one is for, the permissions it grants… The permission catalog A tour of the major permissions in Suprata: what each one actually controls, the ones people commonly mis-grant, and how to think about them when… When to create a custom role (and when not) Custom roles are powerful but easy to overuse. Three signals tell you when a custom role is the right answer, and the cloning pattern that keeps your… Giving a tech limited access Field techs need just enough access to do their work — and not access to pricing, customer payment data, or other techs' jobs. Here's the right… Choosing dashboards for each role Tell Suprata what kind of business you are, then give each role the right home screen: a default dashboard, optional ones its people can switch to… The time clock How the time clock records hours, where techs and office staff actually punch in, and the differences between kiosk-style and per-user mobile use. Payroll categories and time types Time types (Regular, OT, Travel, custom) classify each punch. Payroll categories roll those types up to your actual pay structure. Get this right… Correcting time entries Punches get missed. Punches get mis-categorized. Edit them through the proper flow so the audit log stays clean and payroll stays defensible. Auditing roles periodically Roles drift. Once a quarter, walk through the role catalog with fresh eyes — what to look for, what to clean up, and the questions that surface real…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Team reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata ScheduleA drag-and-drop dispatch board and calendar, recurring appointments and GPS route optimization. Suprata SentryDevice approval controls for staff sign-in. Suprata LogChange history on your records, so you can see who did what, and when. Suprata DashboardLive dashboards for every role, with goals, pace and trends.

Suprata Suite

Get Team tonight

See which plan includes Team on the pricing page, or book a demo and we’ll walk you through it.

See plans Book a demo
Or call 888-494-4335