Suprata Suite · Platform & control

Suprata Log

See who did what, and when.

Suprata Log keeps the record. Changes to accounts, invoices, credits, stock and time entries carry a trail of who made them and when. When a question comes up, the answer is already written down.

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Part of Suprata Suite Set up in minutes 6 help articles

What’s included

What Log does

10 capabilities, connected to every other module in Suprata Suite.

What is recorded

6
  • An activity log on every customer account
  • Credits and refunds with a full audit trail
  • Every stock adjustment with its reason
  • Time clock corrections with who changed what
  • An audit trail on waitlist entries
  • An email log

Using it

4
  • Settle billing questions with the record
  • Find what changed before a mistake
  • Support a card dispute with the history
  • Review roles and access on a schedule

Screens

Log at work

Screens from Suprata Suite with made-up sample customers. Click any screen to enlarge it.

A time clock audit listing each change and who made it
An inventory audit trail with each adjustment

Help center

Learn Log step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

Account Notes and When to Use Each Type Notes, tags, and the activity log all record information on an account — but they're for different things. Here's the rule for which to reach for… Account Credits — Issuing, Applying, and Refunding Credits are owed-to-the-customer dollars on file. Here's when to issue one, how to apply it to an invoice, when to refund instead, and how the audit… The stock movement report Stock levels tell you what's on the shelf now. The stock movement report tells you why: every part received, used on a job, returned or adjusted… Correcting time entries Punches get missed. Punches get mis-categorized. Edit them through the proper flow so the audit log stays clean and payroll stays defensible. Auditing roles periodically Roles drift. Once a quarter, walk through the role catalog with fresh eyes — what to look for, what to clean up, and the questions that surface real… Handling a customer dispute A chargeback is a customer telling their bank, not you, that a charge is wrong. You have a tight window to respond with evidence — and the audit…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Log reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata SentryDevice approval controls for staff sign-in. Suprata TeamUsers, roles and permissions, a mobile time clock and payroll categories for your payroll service. Suprata InventoryPrice list, stock across warehouses and trucks, cycle counts and purchase orders. Suprata CRMEvery customer, contact, location, boat and asset in one record, with balances, history and notes beside them.

Suprata Suite

Get Log tonight

See which plan includes Log on the pricing page, or book a demo and we’ll walk you through it.

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Or call 888-494-4335