Suprata Suite · Platform & control

Suprata Sentry

Control who gets in.

Suprata Sentry is the access side of the platform. Roles and a detailed permission catalog decide what each person can see and do. When someone leaves, deactivating them signs them out of every device. Device approval controls, which limit sign-in to approved devices, are set up with our support team.

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Part of Suprata Suite Set up in minutes 6 help articles

What’s included

What Sentry does

9 capabilities, connected to every other module in Suprata Suite.

Access by role

5
  • Built-in roles plus custom roles copied from them
  • A permission catalog by area
  • Payments and refunds as separate permissions
  • Customer export off by default
  • Field technicians limited to their own work

When people come and go

4
  • Deactivating a user signs them out of every device
  • Only administrators can create API keys
  • Mailbox-by-mailbox control of who can read whose email
  • A quarterly role review routine

Help center

Learn Sentry step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

The permission catalog A tour of the major permissions in Suprata: what each one actually controls, the ones people commonly mis-grant, and how to think about them when… Built-in roles explained Suprata ships with a small set of seed roles meant to cover common service-business shapes. Here's what each one is for, the permissions it grants… When to create a custom role (and when not) Custom roles are powerful but easy to overuse. Three signals tell you when a custom role is the right answer, and the cloning pattern that keeps your… Giving a tech limited access Field techs need just enough access to do their work — and not access to pricing, customer payment data, or other techs' jobs. Here's the right… Auditing roles periodically Roles drift. Once a quarter, walk through the role catalog with fresh eyes — what to look for, what to clean up, and the questions that surface real… Who can read whose email When your staff connect their mailboxes, their emails with customers show up on the customer's account and in Communication. Decide mailbox by…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Sentry reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata TeamUsers, roles and permissions, a mobile time clock and payroll categories for your payroll service. Suprata LogChange history on your records, so you can see who did what, and when. Suprata CoreCompany settings, business units, custom fields, tags and branding for every module. Suprata IntegrateQuickBooks Online and Xero, payment processors, a documented API, webhooks and an event feed.

Suprata Suite

Get Sentry tonight

See which plan includes Sentry on the pricing page, or book a demo and we’ll walk you through it.

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Or call 888-494-4335