Suprata for water, sewer and electric utilities

Sound familiar?

What a normal week looks like without the right system

We hear these from water, sewer and electric utilities all the time. Here is what Suprata does about each one.

We flush hydrants and jet sewer lines on a schedule that lives in one foreman's head.

Suprata Works runs preventive maintenance by calendar, season or engine hours and creates the work orders days ahead.

Backflow testers mail us test reports, and we have no idea which devices in town are overdue.

Suprata Inspections lets testers file backflow reports online, and staff see every device that is due, overdue or failed.

Our operators' licenses renew on different cycles, and the state wants proof of contact hours.

Suprata Training tracks each certification's renewal cycle and continuing education hours, and warns the operator and the supervisor in time.

Everyone talks about a ransomware attack on the plant, but we have never actually practiced one.

Suprata Exercise includes a water utility ransomware decision game you can copy, adapt and run with your own team.

What runs your day

The parts of Suprata that fit water, sewer and electric utilities

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Ready-made solution

Suprata Works

Mains as lines, manholes and pump stations as points, condition and lifecycle, work orders from the map and a field app that works without signal.

See Works Ready-made solution

Suprata Inspections

Backflow testing programs where licensed testers file reports online and staff track every device to compliance.

See Inspections Ready-made solution

Suprata Training

Operator certifications with renewal cycles and continuing education hours, plus required safety training by job title.

See Training Ready-made solution

Suprata Exercise

Practice cyber attack and service outage response with a ready-made water utility ransomware scenario.

See Exercise Ready-made solution

Suprata Engage

Consult customers on rates or projects with surveys, map comments and online meetings in English and Spanish.

See Engage Ready-made solution

Suprata Settlement

Pay contract crews by hour, unit or job, with every invoice line calculated from service data.

See Settlement Ready-made solution

Suprata Energy Assistance

Run bill-help programs from one household record, from application to payment.

See Energy Assistance

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

6:30 am
Morning work

The collections crew opens six assigned work orders on their phones, including a hydro-jet job on a known grease hot spot.
8:00 am
Pump station checklist

An operator completes the pump station inspection checklist. A failed item becomes a prioritized work order on its own.
10:00 am
Backflow reports

Staff accept a stack of passing backflow test reports and return one with a missing reading.
1:00 pm
Main break

An emergency work order goes out with the main's location on the map, and labor, equipment and parts are logged as the crew works.
3:00 pm
License renewals

The superintendent checks which operators have licenses expiring this year and how many contact hours each still needs.
4:30 pm
History back to GIS

Closed work writes its maintenance history back to the GIS layer, so the map stays the record.