Suprata for public works departments
Every pothole, catch basin and plow truck in one place
Public works runs on requests from residents, assets nobody has counted in years and crews who need the details in the truck. Suprata Works ties requests, work orders, assets, inspections, fleet hours and parts to the same map. Suprata Settlement pays snow, sweeping and hauling contractors exactly what the contract says.
Sound familiar?
What a normal week looks like without the right system
We hear these from public works departments all the time. Here is what Suprata does about each one.
Council asks what it costs us to maintain Main Street and I have no answer, because labor and parts are on paper tickets.
Every work order records labor hours, equipment hours, parts from stock and contractor costs, and reports roll them up by location.
The plow truck blew a hydraulic line in February because its service was overdue and nobody noticed.
Works reads engine hours from a telematics feed and creates a service work order when a unit passes its interval.
Our snow contractors invoice whatever they want and we have no time to check it against the routes.
Suprata Settlement calculates each contractor's invoice from service data under the contract's rates, credits and penalties.
Storm drain inspections are due for our permit and half of them are a guess.
Works runs storm drain and manhole checklists, tracks missed and overdue inspections, and turns failed items into work orders.
What runs your day
The parts of Suprata that fit public works departments
Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.
Suprata Works
Requests, work orders, assets on the map, inspections, preventive maintenance, fleet, parts and capital projects in one system.
See Works Ready-made solutionSuprata Settlement
Pays snow removal, street sweeping, mowing and hauling contractors from real service data under contract rates.
See Settlement Ready-made solutionSuprata Permits
Right-of-way, excavation and utility permits with work-zone conflicts flagged on the map.
See Permits Ready-made solutionSuprata Training
Tracks commercial driver's licenses, operator certifications and safety training by job title.
See Training Ready-made solutionSuprata Property
Barcode tags and inventories for tools, radios, laptops and other equipment that walks away.
See Property Ready-made solutionSuprata Engage
Gathers resident input on a road project or corridor plan with map comments.
See EngageA day in the life with Suprata
One ordinary day, start to finish
Here is how the work flows when every call, job, booking and payment lives in one place.
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6:00 am
Plow routes
The operations supervisor batches overnight snow work for each crew and plans geographic routes for the day.
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7:15 am
Field app loaded
Crews open the field app, and their work orders and asset details are stored on the device.
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9:30 am
Resident request
A resident reports a broken street light from the public page with a photo and map pin, and it lands in the review queue.
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11:00 am
Parts issued
A mechanic issues brake parts from stock to a truck's work order, and the item drops below minimum and triggers a reorder.
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2:00 pm
Contractor invoice
Snow contractor invoices are calculated from service data, and credits for missed service apply under the contract rules.
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4:30 pm
Capital review
The director checks the five-year capital plan and sees one culvert project forecast over budget.
See it on screen
Real Suprata screens
Sample data, real software. Every screen below comes straight from Suprata.
Questions we hear
Straight answers
Asked by public works departments before they switch.
Does the field app work in dead zones?
Yes. Assigned work, forms and asset details are stored on the device, and changes upload when the connection returns.
Can it use our existing map layers?
Yes. Works loads streets, sewer, storm and other assets from your mapping layers, keeps them in sync and writes maintenance history back.
Can resident requests from our current request system come in?
Yes. Requests from an outside 311 or citizen request system land in the same review queue, and status flows back.
Can it order parts?
Below-minimum alerts create reorder requisitions for your finance system, and parts are received against purchase orders.
Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”
Close neighbors
Also built for
Let’s talk
See it working with your own rules
Every Suprata solution is shaped around how your organization works. Book a demo and we will walk you through it, then talk pricing.