Suprata Suite · Reservations & rentals

Suprata Waitlist

Keep the demand you can't serve yet.

Suprata Waitlist gives full-up businesses a fair, public line. Customers join from your website and can check their place. Staff work the list every day and turn sign-ups into bookings.

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Part of Suprata Suite Set up in minutes 5 help articles
Suprata Waitlist
  • The public side
  • Working the list

What’s included

What Waitlist does

11 capabilities, connected to every other module in Suprata Suite.

The public side

5
  • Several named waitlists, each with its own form and web address
  • Embed the form on your website
  • Optional email verification
  • A status page showing each customer's place in line
  • Paid waitlist placement or free, your choice

Working the list

6
  • Separate ranking for each preference, if you want it
  • A cap per email address
  • Notes, reject and undo
  • Convert an entry to a booking
  • An audit trail on every entry
  • CSV export

Help center

Learn Waitlist step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

The Public Waitlist When you're full, a waitlist captures the demand you can't currently serve. Run it well and customers feel cared for; run it poorly and you alienate… Setting up the public waitlist When you're booked solid and customers are still calling, a public waitlist gives them a way to wait their turn instead of going to a competitor.… Managing waitlist entries A waitlist that fills up but never gets worked is just dead weight. Here's the daily rhythm for going through entries, contacting customers, and… Embedding the waitlist on your website Embedding the waitlist form on your own website lets customers sign up without leaving your site. Here are the two embed options, when to use each… Should each preference be its own spot in line? When a customer would take a 30-foot slip or a 40-foot slip, do they get one place in line or two? This setting decides — and it changes how the…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Waitlist reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata ReservationsBookings for slips, sites, cabins and units, online or at the desk, with rates, deposits and documents handled for you. Suprata MapsYour slips, sites and units on an aerial photo or site plan, booked straight from the map. Suprata MessageTwo-way texting and email from the customer record, with templates, a shared inbox and quiet hours. Suprata TasksA work queue for follow-ups, callbacks and renewals, plus help desk tickets with service levels.

Suprata Suite

Get Waitlist tonight

See which plan includes Waitlist on the pricing page, or book a demo and we’ll walk you through it.

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Or call 888-494-4335