Suprata for building, planning and permitting offices

From the first question to the final inspection, online

Permit offices spend their days answering the same questions, chasing missing documents and keeping track of who has which set of plans. Suprata Permits takes the application online, checks the parcel and the fee as the applicant answers, routes reviews with timers and issues a permit with a QR code. Suprata Inspections collects fire and life safety test reports from outside contractors.

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Shaped around your rulesLive sample systems to tryRoles, approvals and audit trails
Two inspectors in hard hats and vests surveying a rebar deck on a sunny construction site
Fire and life safety systems due and overdue for contractor test reports, with the last notice sent.

Sound familiar?

What a normal week looks like without the right system

We hear these from building, planning and permitting offices all the time. Here is what Suprata does about each one.

Every morning starts with six voicemails asking which permit someone needs for a fence.

A guided start asks two quick questions to suggest the right permit, and a virtual assistant answers from your own help library and fee schedule.

I find out the lot is in a flood zone after the applicant has already paid for drawings.

Planning and zoning checks the chosen parcel for zoning district, wetlands, flood zone and slope before the application goes in.

Plans bounce between engineering, fire and zoning and nobody knows who is sitting on them.

Each permit shows a workflow strip of finished, current and upcoming steps, with business-day timers and escalation after the approve-by date.

Variance hearings mean I spend a full day pulling abutters and typing mailing labels.

Abutter search finds every parcel within 200, 500 or 1,000 feet and produces owner mailing labels as a Word document.

What runs your day

The parts of Suprata that fit building, planning and permitting offices

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability. These are the pieces that matter most to you.

Ready-made solution

Suprata Permits

Online applications, fee estimates, plan markup, reviews, issuing with a QR code and field inspections.

See Permits Ready-made solution

Suprata Inspections

Outside contractors file sprinkler, alarm, backflow and other test reports online, and owners get notices automatically.

See Inspections Ready-made solution

Suprata Agenda

Puts zoning applications on planning board and appeals board agendas, with packets and minutes.

See Agenda Ready-made solution

Suprata Engage

Collects public comment on a zoning rewrite or a large site plan with map pins and formal comments.

See Engage Ready-made solution

Suprata Forms

Routes internal requests, such as fee waivers or inspector overtime, for signatures.

See Forms

A day in the life with Suprata

One ordinary day, start to finish

Here is how the work flows when every call, job, booking and payment lives in one place.

  1. 8:00 am

    Work queue

    The plans reviewer opens her queue and sees which applications are close to their approve-by date.

  2. 9:30 am

    Plan markup

    She marks up a site plan directly on the drawing, comments on each mark and returns it to the applicant with a form letter.

  3. 11:00 am

    Parcel checks

    A homeowner applies for a dock permit, and the map checks show the nearest waterbody and the distance.

  4. 1:00 pm

    Field inspection

    An inspector passes a footing on the phone app with photos and a typed signature, and the permittee is notified right away.

  5. 3:00 pm

    Permit issued

    The building official signs the final approval, and the permit PDF is generated with standard conditions and a QR code.

  6. 4:30 pm

    Board prep

    The zoning administrator places two variances on next week's planning board agenda and prints abutter labels.

See it on screen

Real Suprata screens

Sample data, real software. Every screen below comes straight from Suprata.

Fire and life safety systems due and overdue for contractor test reports, with the last notice sent.
Fire and life safety systems due and overdue for contractor test reports, with the last notice sent.
Deficiencies by severity, with the building, the system and the days open.
Deficiencies by severity, with the building, the system and the days open.

Questions we hear

Straight answers

Asked by building, planning and permitting offices before they switch.

From the help center

Can applicants pay online?

Yes. Applicants pay by card or by bank transfer from a saved account, and the fee estimate updates as they answer questions.

Can an inspector or the public check if a permit is real?

Yes. Every issued permit carries a QR code that opens a verification page showing whether it is still valid.

Can we set up our own permit types and workflows?

Yes. Administrators set fees, required documents, questions, workflow steps and business rules without code.

We are a small town with a part-time zoning officer. Is this too much?

Planning and zoning gives each community its own portal with its own permit types and fees, and several small towns can share one setup.

Something else? Call 888-494-4335, email hello@suprata.com or ask “Does Suprata do this?”

Let’s talk

See it working with your own rules

Every Suprata solution is shaped around how your organization works. Book a demo and we will walk you through it, then talk pricing.

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Or call 888-494-4335