Suprata Suite · Customers & communication

Suprata Notify

The right people know, automatically.

Suprata Notify sends alerts to your team and your customers when something happens. An estimate is approved, a payment arrives, a recurring charge fails, an appointment is coming up. Pick text, email or in-app, and nobody has to remember to send the update.

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Part of Suprata Suite Set up in minutes 4 help articles

What’s included

What Notify does

9 capabilities, connected to every other module in Suprata Suite.

Alerts for your team

5
  • In-app notifications for approved estimates, online payments and failed recurring charges
  • Alerts based on events, statuses or time
  • Booked-call notifications
  • Optional link back to the record that triggered the alert
  • Priority on each notification

Updates for customers

4
  • Appointment confirmations and reminders
  • Shared job notes texted or emailed on the spot
  • A Work Recap customers can open, print or receive with the invoice
  • Templates you can reword to sound like you

Screens

Notify at work

Screens from Suprata Suite with made-up sample customers. Click any screen to enlarge it.

A notifications feed with an approved estimate and a failed recurring payment
Creating a new call booking notification with subject, body and priority

Help center

Learn Notify step by step

Plain-English guides from the Suprata help center, with the judgment calls that make setup go right the first time.

Appointment Confirmations and Reminders Confirmations and reminders cut no-shows in half — but only when they're tuned right. Here's the timing, what each message should say, and the… Keeping customers updated: shared job notes and the Work Recap Decide as you write a job note whether the customer sees it, text or email it on the spot, and let the shared notes build a Work Recap the customer… The Communication Chain: From Confirmation to Review Request Every customer-facing message that fires automatically across an appointment's lifecycle — from confirmation through reminders through receipt to… Triggers and Actions — the Vocabulary The common triggers (job created, status changed, payment received) and actions (send email, change status, create task) you'll combine into…

One platform

Part of something bigger

Suprata is a versatile workflow and business intelligence platform that delivers the power of custom software with ease and affordability.

  • One record. Notify reads and writes the same customers, jobs and dollars as every other module.
  • Live numbers. Everything it does lands in dashboards and reports right away.
  • Room to grow. Rules, forms, workflows and reports can be customized as far as you need.
See the platform

Works hand in hand with

Suprata TasksA work queue for follow-ups, callbacks and renewals, plus help desk tickets with service levels. Suprata AutomateTriggers, conditions and actions that run your routine work without code. Suprata MessageTwo-way texting and email from the customer record, with templates, a shared inbox and quiet hours. Suprata DashboardLive dashboards for every role, with goals, pace and trends.

Suprata Suite

Get Notify tonight

See which plan includes Notify on the pricing page, or book a demo and we’ll walk you through it.

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Or call 888-494-4335